FROM CONTRACT TO CLOSING

by Carrie Stevenson

 Ellingson Properties offers comprehensive, tech-savvy service for your real estate needs. 

When real estate clients step into the Ellingson Properties office complex in Rockledge, broker Greg Ellingson wants them to be met with truly exceptional, comprehensive service. That is why the Ellingson Properties team created the Space Coast Business Realty Center, a one-stop shop concept to meet all customers’ real estate needs. With Ellingson Properties real estate agents, Echelon Title Services, Echelon Builders, a decorator, mortgage lender and real estate legal services on site at the 15,000-sq.-ft. Space Coast Business Realty Center on U.S. 1, Ellingson Properties gives clients a streamlined process to move forward with their residential and commercial real estate transactions, property management and home renovation plans.

“Essentially, it boils down to having excellent, trusted partners as a resource in close proximity,” explained Ellingson, a U.S. Air Force veteran who founded Ellingson Properties in 2007.

 “Our clients are always free to choose whoever they would like to work with. However, if you can provide experts on site, it’s a huge value-added.”

The size and scope of the service team at the Space Coast Business Realty Center is impressive. With a title company on site, customers can get answers and solve problems immediately.

“Our on-site decorator can help clients spruce up their homes to achieve the best sales outcomes,” Ellingson said. “Echelon Builders can help design or redesign any part of the home so clients need look no further if they’re looking to build new, add an addition, or remodel an existing home. And of course, a readily-available mortgage lender can answer questions on the spot about refinancing or help clients feel comfortable making an offer on their dream home on the spot. We also have home insurance, wealth management and marketing all in one place. All of these services are provided to better serve the client.”

The Space Coast Business Realty Center also features an Open Design Center where clients can glean inspiration. Features include a sample kitchen and wet bar with custom cabinets, a sub-zero refrigerator, and Wolf appliances — including an espresso machine, a steam oven and a wine cooler — all aimed at demonstrating to clients what the current trends are and how to integrate them into design and daily life. Big screen TVs and research tools throughout the space help to illustrate what the architect is trying to do as clients build new homes or help deliver information so customers can make better decisions.

“We’ve asked ourselves what it is we do best as a team. What do our customers love about us?” Ellingson explained. “And our rallying cry is ‘exceptional service yields exceptional results.’

“We strive to be indispensable to our clients by providing the kinds of services that create successful outcomes, build trust and ensure predictability, consistency and accountability. That has to be a guarantee for our customers. It’s our brand.”

Ellingson built his brand on providing top-notch technology and savvy marketing tools for his clients, including immersive 3D virtual tours through Matterport, artfully shot high-definition video and drone footage for listing presentations, and a binder for every home for sale that includes floor plans and homeowner association information to benefit buyers.

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